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Job Details


Tech Lead (Digital Credit & Collections)

Why Should You Apply For The Job


  1. Work in a fast-paced company which can satisfy your hunger for learning.
  2. Great career development and advancement with great exposure
  3. Competitive salary and remuneration.

Job Description


  • Responsible and owner for all technical design and solutioning on Credit & Collection Platforms including detail flow charts, diagrams and use cases for the system processes.
  • Transform requirements into technical and design specifications including interfaces of the relevant systems.
  • Responsible for continuing improvement by identifying opportunities, gaps or risk and forming plan to address it together with business.
  • Responsible for any migration from Old to new platform and handling any interim design/bridging solution.
  • Responsible as Technical lead for all Scrum Teams within Credit & Collection Domain.
  • Participate in agile scrum delivery process, working closely with stakeholders and developers as well as project team.
  • Collaborate with Advanced Analytics team on overall AI driven Credit and Collection architecture/design and resolve any cross functional design related matters.
  • Collaborate with enterprise architect, integration team, development teams and system owners for downstream and upstream systems for integration and necessary enhancement.
  • Key technical liaison for vendors/suppliers and other teams like Infra, security and IT operation for new enhancement or issues.
  • Support System Owner for system lifecycle & roadmap for Credit and Collection systems.
  • Encourage innovation, implementation of cutting-edge technologies, inclusion, outside-of-the-box thinking, teamwork, self-organization, and diversity while supporting business units in new product, strategy, and service initiatives.



  • Bachelors Degree in Business, IT, Computer Science or equivalent.
  • Possess 5-7 years of total working experience with minimum 2-4 years in Credit and Collection, Billing/AR or relevant domain experience
  • Possess a background in Credit and Collection areas for Telco (added advantage)
  • Strong knowledge in end to end Credit and Collection recovery system and Billing/AR system
  • Experienced in system process flow, SDLC, design + documentation, Agile-Scrum delivery methodologies
  • Experienced in configuration of workflow, strategies and business rules in Credit and Collections software according to the business requirements
  • Strong knowledge in integration framework, technology stack (e.g  SOAP/REST API framework, Java messaging service, Oracle, Java, JavaScript, PHP, SQL, Microservice design & development)
  • Strong understanding of database platforms and architecture including exposure in data management and data manipulation to support analytical initiatives
  • Experience working with the data analytics to drive data driven decision for credit and collection.
  • Strong debugging and problem-solving skills
  • Having knowledge in Cloud Computing is a plus point
  • Team player, comfortable working across teams and interacting with various departments.
  • Excellent communication and interpersonal skills
  • Excellent stakeholder management skills
  • Experience in team leading / supervisory roles is an added advantage

About The Company


About our client: 

Our client is one of the dynamic and leading telecommunication service providers in Malaysia.


About TalentTag Recruitment: 

TalentTag Recruitment is an IT specialist recruitment division of Agensi Pekerjaan ELS Sdn Bhd (808430-P and JTKSM 076A) (“ELS”). ELS is an award-winning recruitment firm with more than a decade of proven track record in recruitment. In 2019, ELS took home the Gold Prize for “The Best Executive Search Firm of HR Vendors of the Year Awards 2019”.

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