Job Details
Payment Collection Operation (Fintech)
- Kuala Lumpur
- Full Time
- January 8, 2024
Why Should You Apply For The Job
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- Working in fast growing multi-national company with strong presence in Malaysia.
- Great career exposure and personal development opportunity.
- Good remuneration package, and working in a young and vibrant environment.
Job Description
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We are looking for a Payment Collection Operation to support our Global Payment Collection Operation Team.
- Responsible for Global Payment and Collection operations including answering daily queries, investigate and diagnose abnormal transactions, risk controls, and SLA assurance.
- Monitor payment and collection transaction risks and identify and provide solutions to potential risks based on the data.
- Understand needs of clients and business and work closely with other teams to streamline operation processes.
- Responsible for improving the automation and efficiency of operation, and client experience.
- Evaluate the operation issues for new scenarios or products, deliver on requirements and lead implementation.
- Implement SOP (Standard Operation Procedure) and OM (Operation Manual) for new scenarios, regulatory requirements and product/system upgrades.
- Other ad hoc tasks as required.
Requirements
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- At least five years of relevant work experience in working cash management, project management and business procedure standardization and optimization, in international banks or financial institutions
- Good understanding of major global clearing and settlement clearing systems, and understanding of the global compliance requirements
- Collaborative and inquisitive mindset
- Excellent communication skills and stakeholder management skills
- Prior management experience will be an added advantage
About The Company
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Our client is a world-renowned fintech company, a world-leading internet open platform with strong presence globally.
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