Job Details
Commercial Product Manager – Business Card
- Kuala Lumpur
- Full Time
- February 14, 2024
Why Should You Apply For The Job
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- Work in fast growing multi-national company with strong presence in Malaysia.
- Great career exposure and development.
- Good remuneration.
Job Description
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The Company powers the future of global commerce with digital innovation for everyone and every business to thrive. In close collaboration with its partners, they support merchants of all sizes worldwide to realize their growth aspirations through a comprehensive range of tech-driven digital payment and financial services solutions.
Key Responsibilities:
- Building out business card product for SMEs, allowing the Company’s digital payment and financial services solutions to scale beyond retail and business customers.
- In collaboration with the regional growth and marketing team and regional front-line team to understand clients pain points. Walk in the shoes of our clients and define what a great localized product looks like.
- Driving continuous improvement in service quality.
- Competitor researches on their product advantages and system capabilities, gap analyses.
- Set product target including PSAT rating, number of complaint’s, product penetration rate, automation rate, etc.
- Responsible for making decisions on how the business card product expands next in UK/SEA/ANZ/EEA. Identify problems solutions for customers and priorities.
- Draft PRD and coordinate with engineers on building a seamless, intuitive product for each market.
Requirements:
- 5+ years of experience working with a payment company.
- A solid understanding of business card product, from customer facing to card scheme settlement.
- Ability to design complete product flow, product requirement documents, coordinate with developer, designer, QA and other resources, follow up the progress of project implementation.
- Analytical and technical acumen along with business sense that guides ROI based prioritization.
- Readiness to provide insight and deliver measurable results for sophisticated products under ambiguous situations in a fast-paced environment.
About The Company
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Our client is a world-renowned fintech company, a world-leading internet open platform with strong presence in APAC and the rest of the world.
If you have the above qualifications and are eager to get the challenge, kindly send your latest CV/Resume to our consultant in charge Ms. Gina Koh by email gina.koh@peoplelake.asia or WhatsApp at 016-6948780 for prompt job application and screening process. Thank you!
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