a) To supervise all Malaysia Sales Office/Branch in the below aspects:
I. Maintain company’s image, cleanliness and tidiness.
II. Keep the appropriate level of inventory to cater for the sales and promotions.
III. Provide the best service to the member and treat them fairly.
IV. Provide regular training including product knowledge, SOP and policies, customer service training and other relevant training to the team in timely manner.
V. Provide and ready sufficient staff for daily operations.
VI. To regularly update product displays in the sales office area.

b) To visit branches and BCKP periodically to ensure they meet company’s policy and procedures and provide the best service to member.

c) To update the SOPs regularly.

d) Conduct regular stock check for inventory management.

e) To support company’s event when needed.

f) To support oversea countries operations matters when necessary.