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IT job

Application Support Specialist

Why Should You Apply For The Job

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  1. You will be working with a great team of IT Professionals with global working exposure.
  2. You will entitle to ongoing professional and technical training and certifications.
  3. Global internal job opportunities are available within the company.

Job Description

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  • To provide 2nd level support for the existing logistic application.
  • To provide advice and identify opportunity within the organization and partners.
  • Assist with quality assurance of activities and educate less experienced colleagues in related areas.
  • Liaises with staff for the development of system enhancements to overcome known problems or further fulfil user requirements.
  • To provide advice and identify opportunities within the organization and partners.
  • Be responsible for the adoption of new software releases from systems development staff or software suppliers and ensuring the continued support of the service thereafter.
  • Act as Service Owner for regional service, Global or Top Service By Revenue.
  • Be assigned to specific project related tasks by Project Manager.
  • Provide guidance and advice to team members.

Requirements

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  • Must possess sound experience with applications as below:
    • Unix command
    • Shell Scripting
    • Oracle SQL
  • Degree in Computer Science, Information Systems or equivalent experience.
  • At least 3-5 years of working experience in Application Support and ITIL Process.
  • Strong PowerShell scripting skills for automating release migration activities.
  • ┬áMust be able to provide 24×7 on-call rotational support.
  • Must be able to on 3 rotational shifts (morning, noon and midnight).
  • ITIL Foundation and project management techniques.
  • Analytical and conceptual thinking and information acquisition.
  • Persistence, initiative and creative person.
  • Constantly follow up, monitoring and can make good decision making.
  • Customer Focus.
  • Organizational awareness.

About The Company

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Our client is a world renown and established multinational company in logistic industry with strong presence in Malaysia.

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